Optional handler record
Keep your service dog’s details organized and ready to share.
Create a handler-submitted digital record with a downloadable PDF, Apple Wallet access when available, a QR-linked record page, and an optional physical record card.
Not a certification, registration, or government credential. Not required by the ADA. Does not determine eligibility or grant access rights.
What you receive
Live QR-linked record page
A shareable page that opens when the QR code is scanned — on most phones, no app or login required.
Downloadable PDF record
A handler-submitted record you can save, print, or keep on file.
Apple Wallet access, when available
A wallet pass is generated on a best-effort basis and may not always be available.
Optional wallet-size physical record card
Included with the Digital + Card and Full Kit options, mailed separately.
Digital delivery is immediate after successful fulfillment. Physical cards are mailed separately. Wallet-pass generation is best-effort. No app is required to open the public QR-linked record page.
What this is — and is not
This is
- A handler-submitted record
- One consistent place for handler and animal details
- A shareable QR-linked page
- An optional preparedness and organization tool
This is not
- Government-issued identification
- Certification or registration
- An independent eligibility determination
- A replacement for required airline, housing, medical, or legal documentation
- A guarantee of access, accommodation, or acceptance
Record preview
When the QR code is scanned, the record page opens on most phones without an app or login.
Record options
Choose the option that fits how you want to keep and share your record. Digital access is delivered after checkout; physical cards are mailed separately.
- QR-linked handler record
- Downloadable PDF
- Shareable record page
- Apple Wallet access, when available
- Immediate digital delivery
- Everything in Digital
- Printed wallet-size record card
- QR code linked to the live record
- Physical card mailed separately
Frequently asked questions
Does the ADA require a service-dog ID card?
No. The ADA does not require an ID card, certification, or registration for a service animal to enter places open to the public. This record is optional and does not change your rights or obligations under the ADA.
Does this record certify or register my service dog?
No. ServiceAnimalID does not certify, register, or determine eligibility for any animal. It creates a handler-submitted record — the details you provide, organized in one place and kept on file.
What happens when someone scans the QR code?
The QR code opens the handler-submitted record page on most phones, with no app or login required. It shows the details on file. It does not confirm legal status, eligibility, or access rights.
When will I receive my record?
Digital items — the QR-linked record page, downloadable PDF, and Apple Wallet access when available — are generated after successful checkout and fulfillment, then delivered by email. Physical record cards are mailed separately.
Does this replace airline or housing documentation?
No. Air travel follows U.S. Department of Transportation rules and housing follows the Fair Housing Act — separate frameworks from the ADA. This record does not replace DOT forms, housing documentation, medical records, or any other required materials.
Read: Do service animals need an ID card? →
This content is educational and is not legal advice.